Frequently Asked Questions
Find answers to common questions about traveling in Azerbaijan
Do your tours include a tour guide?
Yes, all our guided tours include experienced local guides who provide valuable insights into the destinations, culture, and history.
What types of tours does Turla Agency offer?
Turla Agency offers a wide range of tours including cultural experiences, adventure trips, day tours, historical site visits, nature escapes, and more. Whether you’re looking for a relaxing vacation or an active journey, we have something for everyone.
How can I book a tour package?
Booking a tour is simple! Visit our Tours page, choose your preferred destination or theme, and click "Book Now." You can also contact our team directly for personalized assistance.
Are the tour packages customizable?
Yes, most of our tour packages can be customized to fit your travel preferences, budget, and schedule. Just let us know your requirements and we’ll tailor the experience for you.
Is travel insurance included in the packages?
Travel insurance is not included in our standard packages, but we strongly recommend purchasing one separately. We can assist you in finding the right coverage if needed.
What is the cancellation policy?
Our cancellation policy varies depending on the tour. Generally, full refunds are available for cancellations made at least 7 days in advance. Specific terms are listed with each tour package.
How can I contact Turla Agency for support?
You can reach us via our Contact page, email us at [email protected], or message us on our social media channels. We’re here to help 24/7.
What destinations does Turla Agency cover?
We currently offer tours across Europe, Asia, Africa, and the Americas. New destinations are added regularly. Visit our homepage or subscribe to our newsletter for updates.
Are the tours suitable for families with children?
Absolutely! We offer many family-friendly tours that are fun, safe, and educational for children. Look for the "Family Friendly" tag or contact us for recommendations.
Can I get help with flights and accommodations?
Yes, we can assist with booking flights and accommodations in addition to your tour. We offer complete travel planning services to ensure a hassle-free experience.